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Warranty

Warranty

Warranty Policy

Replaceupsbattery.com will replace any battery that failed to operate due to manufacturer defect, defective materials or other technical defects.

Our UPS batteries (when used in standby applications) come with a standard 1-year warranty, and an optional industry-leading 2-year warranty.

Our SLA, Scooter, Mobility, Alarm, Telecom, Lawn Mower and Two-Way Radio batteries come with a competitive 1-year warranty.

The warranty period is calculated from the delivery date of the battery. Products damaged during transportation need to be replaced within a 10-day period.

Warranty exceptions

Tempering with the product (internally or externally) in any way will void the warranty. Our warranty does not cover products that failed to operate due to improper usage, usage in extreme conditions or inappropriate charging. Products damaged by short circuits or defective applications are not covered by the warranty. 

Warranty Claims

When claiming an exchange under warranty the original packing slip and invoice are required. Prior sending us the battery, please contact our representatives as you may be asked to provide us with readings taken with a multimeter. Replaceupsbattery.com reserves the right to test and examine all returned products and deem the warranty void if any misconduct is found.


 

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